Delaware Paddlepsports puts our customers first and will take back any product within 40 days of purchase for any reason. We will ask you a few questions as to why the product did not work for you, but that is to make our customer experience better. We will not charge a restocking fee on accessories.
Should you decide to return your product and it is in new condition we will refund you the full purchase price. We will refund either by refunding your credit card or refunding you via paypal. If we had to ship the product and you are returning it because you changed your mind we can't refund you the shipping. It is your responsibility to pay the return shipping fees that might be associated with sending the product. (Kayak returns need to be emailed to firstname.lastname@example.org for approval and will include a 15% restocking fee due to the the time we take packaging the kayaks and the risk of shipping damage involved.)
If you are outside the 40 days, please contact at 302-645-7300 or email email@example.com to discuss.
All returns require a Return Authorization. This can be obtained by contacting us at 302-645-7300 or by emailing firstname.lastname@example.org